Well, I called them again. Told them this problem was happening in plain Windows as well. Didn't think of trying that before. They kept on saying that I shouldn't be running my notebook at lower than 1280 x 800
What? Do they think that just because on the windows desktop is a particular res that the rest of it is too? The BIOS is the standard 320x240 of DOS, and the Windows XP boot screen is some stupid res like 640x400.
when I told them to try setting their notebook to a lower res w/ the Fixed Aspect Ratio Scaling on. Apparently it worked for them. They said the image was fuzzy, but readable. For me, it's not readable at all.
Well, no, it looks like the monitors out of sync. Which is only something I've ever experienced with a CRT. If you can find out the panel manufacturer, you
might be able to find a driver for it specifically. That might help...
(I believe there is a program in the CD bootable linux distro 'Knoppix' that allows you to find that out, but you'd have to do some research on the subject.)
They told me to use the recovery CD that came w/ my notebook to restore the notebook to its original configuration and update the display driver from there. The woman on the phone said "I'm sure you won't have this problem afterwards." Somehow, I doubt that. They said if it continues to happen then I can have it sent to their service center. I was on the phone w/ them for over an hour.
My experience with phone techs is a poor one... but that... eesh. Try the restore, but somehow I doubt it'll work either. Of course, there doesn't seem to be any guarantee that sending it in will fix it, either...