Widescreen Gaming Forum

[-noun] Web community dedicated to ensuring PC games run properly on your tablet, netbook, personal computer, HDTV and multi-monitor gaming rig.
It is currently 26 Jun 2024, 06:19

All times are UTC [ DST ]




Post new topic Reply to topic  [ 3 posts ] 
Author Message
PostPosted: 11 Sep 2010, 00:07 
Offline

Joined: 08 Jun 2010, 17:11
Posts: 30
So every time I power off my computer the red light on the triplehead2go digital flickers red and makes a high pitched whine. My motherboard is not supposed to be providing power after the computer is off, in fact it doesn't not have the option to and does not support that feature. A related issue was my G15 keyboard lights would flicker after the computer was off.

Self troubleshooting steps:

-Replaced motherboard
-Replaced G15 keyboard
-Upgraded TH2G with latest firmware
-Latest Matrox drivers
-Latest mobo drivers
-Latest keyboard firmware/drivers
-Checked mobo for "power after off thru usb" option(no option) and contacted mobo manufacturer to confirm power should not be sent after shutdown.

Any ideas?

I don't want to just say it's a bad TH2GD and replace it and have the same issue, like I did with the keyboard and motherboard.

I'm in the computer field, so any technical advice would be understood. After working on computers all day and coming home to this I get rather frustrated, especially after dumping over $3.5k on the setup.

Just wondering if anyone else has experienced these issues and knows a fix before I start calling Matrox.

Thanks
Bewst


Top
 Profile  
 


PostPosted: 30 Sep 2010, 12:27 
Offline
Insiders
Insiders
User avatar

Joined: 15 Apr 2005, 23:27
Posts: 1172
What mobo is it?

What PSU are you using?

_________________
P8Z68-V Pro | 2600K | HR02 | HD5850 | 2x4GB Vengeance LP | 128GB M4 + 6TB | X-Fi > HD595 | AX850 | Tai Chi | PB278Q | G110 + Deathadder 2013
P8Z77-V | 3570K | Mugen 2 | HD5850 | 2x4GB Vengeance LP | 500GB | X-750 | Fractal R3 | U2212HM | G110 + G400
P8H77-I | G860 | 4650 | 2x2GB XMS | 320GB | CX500 | Prodigy | T22B350EW | MX518
DC3217IYE | 1x4GB Vengeance | 64GB M4 | TX-42VT20E


Top
 Profile  
 
PostPosted: 12 Jan 2011, 04:19 
Offline

Joined: 29 Oct 2009, 05:59
Posts: 33
Since the TH2Go gets power from the USB connection (the LED won't light without it, and the unit won't work) AND since your G15 was also flickering I would think it is a USB issue. Either a bad connection somewhere or maybe bad cable. Every now and then I have to unplug and re-seat the USB cable (both ends) on my TH2G in order to get the unit to work. Until I do, the LED stays dark. I can push firmly IN on the cables and it doesn't matter. Only pulling them completely out, and then back in, is what works. Perhaps re-seating your cables might help.


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 3 posts ] 

All times are UTC [ DST ]


Who is online

Users browsing this forum: No registered users and 9 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  




Powered by phpBB® Forum Software © phpBB Group