Widescreen Gaming Forum

Can you RMA the Card?

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System Core: | Intel Core i5-2500K + ASUS P8Z68-V + 16GB Corsair XMS3 DDR3 1333 MHz | Win7 x64 | MSI R7970 Lightning 3GB [1105/1400] |
Display: | 3 x Dell Ultrasharp 3007WFP-HC @ 7680x1600 | Dell u3011 |

Not sure. I bought it in April 2010.

This might be a long shot, however I could try making a custom profile by hand.

Can you make a 3x1 group with the top monitos, save this as a profile lalbeled top, and then do the same again for the bottom 3 and label it bottom.
Once you have these 3 profiles saved, can you please post them here so that I may try and build you a 3x2 monitor config by hand?

You can find the profiles saved at... C:UsersAppDataLocalATIACEtop.xml and bottom.xml

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| Gigabyte X79S-UP5-WiFi Skt2011 | i7 4820k @4.4GHz Watercooled (Ivy Bridge-E) | Corsair Vengence 32GB @2133MHz 11-11-11-27 2T Quad-Channel (8x4GB) | AMD R9-Fury-X 4GB @1140/505MHz + EKWB Watercooled | 256GB Crucial MX200 SSD | 8x 1TB Samsung F3 SATA-II | Corsair 850W TX PSU | 3x Dell S2209W 22"wide TFT's (5760x1080res) | Logitech Z-5400 5.1ch speakers | Win7 Ultimate x64 |

Does it initially see all six monitors plugged into the card?

Does it initially see all six monitors plugged into the card?

Yes, in normal Windows I can see all 6 with them extended. I run into problems when I try to enter an Eyefinity mode over 4 monitors.

This might be a long shot, however I could try making a custom profile by hand.

Can you make a 3x1 group with the top monitos, save this as a profile lalbeled top, and then do the same again for the bottom 3 and label it bottom.
Once you have these 3 profiles saved, can you please post them here so that I may try and build you a 3x2 monitor config by hand?

You can find the profiles saved at... C:UsersAppDataLocalATIACEtop.xml and bottom.xml

That would be great! I will do that later today.

This might be a long shot, however I could try making a custom profile by hand.

Can you make a 3x1 group with the top monitos, save this as a profile lalbeled top, and then do the same again for the bottom 3 and label it bottom.
Once you have these 3 profiles saved, can you please post them here so that I may try and build you a 3x2 monitor config by hand?

You can find the profiles saved at... C:UsersAppDataLocalATIACEtop.xml and bottom.xml

OK, the saga continues... At this point I cannot even open the CCC. It just sputters like it is opening, then nothing happens. I followed the instructions AMD provided me to remedy this to the letter. After re-installing the 11.6 drivers I was still unable to open the CCC!! I spoke to MSI re: an RMA but they want me to send the card to them with no assurances of when they can get a replacement to me. I have asked for a supervisor to call me back since I do not want to be out a card I paid over $500 for, making my computer useless for at least ~ 3 weeks. I need these monitors running for my job. This is very discouraging. I am considering switching to NVidia for my graphics needs and Intel for my CPU's in the future after the huge runaround I have been getting for over half a year with this problem.

This is getting ridiculous!

Have you done a good driversweep before installing the new drivers?

Because left over bits from old drivers could be affecting the newly installed ones.
Get driver sweeper and use it in normal boot than in safe mode. Then try installing the new drivers and follow what I said to do earlier.

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System Core: | Intel Core i5-2500K + ASUS P8Z68-V + 16GB Corsair XMS3 DDR3 1333 MHz | Win7 x64 | MSI R7970 Lightning 3GB [1105/1400] |
Display: | 3 x Dell Ultrasharp 3007WFP-HC @ 7680x1600 | Dell u3011 |

This might be a long shot, however I could try making a custom profile by hand.

Can you make a 3x1 group with the top monitos, save this as a profile lalbeled top, and then do the same again for the bottom 3 and label it bottom.
Once you have these 3 profiles saved, can you please post them here so that I may try and build you a 3x2 monitor config by hand?

You can find the profiles saved at... C:UsersAppDataLocalATIACEtop.xml and bottom.xml

Thanks for doing this!

OK, here is "bottom 3.xml":

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and "top 3.xml":

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From what I can see, they are identical. Is that normal? I double-checked that I didn't post the same one twice.

I have this exact same problem you describe in the original post. I posted here

http://forums.amd.com/game/messageview.cfm?catid=405&threadid=150533&enterthread=y

I could get any combination of 3 or 4 monitors to work, just never all 6. I had a diamond 5870 eyefinity edition at first , then i got a an asus 6970 that works with eyefinity 6 here:

http://www.newegg.com/Product/Product.aspx?Item=N82E16814121430

I reinstalled windows 7-64 with the new card and still had same problem.

I tried about 12 different cables from monoprice as well as cables that came with the monitors themselves and nothing worked.

I don't know if its a cable problem or a problem with displayports on these NEC monitors.

The only way I could get all 6 to work was to buy all sapphire active displayport to dvi adapters and use only dvi cables. It worked first try after that. It defeats the purpose of having a displayport capable monitor but its the only way I could get it to work.