I have posted on the EA forums and went a step further and called EA tech support. My cell phone went dead halfway through the call, but they followed up via email rather fast.
When I finally got a human on the phone it was obvious that he didn't know an aspect ratio from a cow, since he kept trying to tell me to go to my Special Forces options and change the resolution to what I wanted. He didn't understand that what I wanted, 1920 X 1200 wasn't listed. The phone went dead and here are the emails I got from EA.
TO EA:
> I have an ATI X850XT Platinum Edition and a Dell UltraSharp 2405FPW
> 24-inch Wide Aspect Flat Panel LCD. The native resolution of the Dell
> 24" Monitor is 1920 X 1200. I was able to get Battlefield 2 to run at
> that resolution by modifying the properties of the desktop shortcut.
> I added '+szx 1920 +szy 1200' to the existing path and BF2 runs at
> 1920 X 1200, but at the incorrect FOV. When I try to run Battlefield 2
> Special Forces I cannot get the game to run at 1920 X 1200. I want to
> know how I can enable widescreen resolution support at the correct FOV
> in BOTH games. I know it is possible, I just don't know how to do
> it. I would like to point out that the screenshots on the back of the
> Special Forces CD case are in a widescreen format indicating that
> there is support for what I am asking. All of my other games will run
> at 1920 X 1200 either because the game natively supports it or I am
> able to modify an INI file. What do I have to do to run BF2 and BF2
> Special Forces at 1920 X 1200, or when are you planning on supporting
> that resolution in-game? Thank you....
Hello,
Thank you for contacting Electronic Arts.
I’m sorry for the difficulty that you are having with Battlefield 2.
Unfortunately the game doesnt support widescreen resolutions so forcing the resolution may result with a stretch image of the game, however this is an issue that has been requested by a huge portion of the community, so DICE is evaluating it for an update. Unfortunately there is no certainty right now when it will be solved, sorry.
Should you require further assistance about this or any Electronic Arts games in the future please visit our website and review our extensive Self Help knowledgebase (http://support.ea.com)
Marc C.
Electronic Arts
Technical Support
My reply :
> If the game does not support widescreen resolutions WHY are there
> widescreen screenshots on the product boxes? You guys need to step up
> and demand Widescreen support from DICE. I am going to send copies of
> this correspondence to Dell, the manufacturer of my monitor. They
> also show Battlefield 2 running on their widescreen products.
>
Hello,
Thank you for contacting Electronic Arts.
I’m sorry for the difficulty that you are having with the game Battlefield 2.
Unfortunately there is no available information on why the developers decided not to include the support for widescreen. This is mainly on the developers call if this will be supported or not, sorry for any inconvenience that this issue might have caused.
Should you require further assistance about this or any Electronic Arts games in the future please visit our website and review our extensive Self Help knowledgebase (http://support.ea.com)
Marc C.
Electronic Arts
Technical Support
If you look at the box art on BF2 and BF2 SF, you will notice that some of the screenshots are in widescreen format. Whether or not thay are cropped images is anyones guess. All it would take for DICE to enable Widescreen format is for them to use the same resolutions that are in windows, but they do not.
If we don't get a quick fix on this I suggest we start asking for our money back.
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